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Communicating as Professionals Paperback – 15 October 2007

by Terry Mohan (Author), Helen McGregor (Author), Shirley Saunders (Author),

Edition: 2^nd

Whether you're considering a career in health, education, the social sciences, engineering or IT, good communication skills are fundamental to becoming a successful professional. Communicating as Professionals explains all the key communication concepts and strategies you'll need to know in order to get your message across and to understand others in a variety of settings. Covering modern communication theory as well as essential practical skills, it examines the everyday communication needs of both students and professional people. Topics addressed include interviewing, writing reports and letters, giving presentations, academic writing, influencing groups and resolving conflict. It also outlines essential tools and techniques such as active listening, assertiveness, verbal and non-verbal communication as well as negotiation.

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