MGMT90016_Performance and Reward Management (Week 1-12) Full Study Material for Exam 2027 (99%) H1

Description

This 12-week Performance and Reward Management curriculum provides an end-to-end framework examining how organisations strategically align employee behaviors, outputs, and compensation with overarching business objectives. It explores the operational mechanics of performance management; encompassing multi-level evaluation frameworks (balancing results vs. behaviors through Key Result Areas and Key Performance Indicators), structured rating methodologies (such as BARS, BOS, and 360-degree feedback), and the psychological dynamics of feedback delivery (including the SCARF model, FeedForward, and Goal Setting Theory). Concurrently, it details total rewards system design, illustrating how to balance intrinsic and extrinsic motivators while aligning compensation with corporate strategies (innovation, cost reduction, quality enhancement) and organizational justice principles (distributive, procedural, interactional, and equity vs. equality). Ultimately, it addresses modern critiques of traditional annual reviews and offer evidence-based approaches to diagnose underperformance through the Ability-Motivation-Opportunity (AMO) framework, providing actionable insights for building fair, valid, and high-engagement performance cultures.